12.01.18 | Press
A checklist approach to finding pain points
Many companies want to improve their workflows. But instead of rethinking the processes completely in a greenfield approach it is worthwhile considering a step-by-step, pragmatic approach. Namely, to untie knots in the organisation to gradually address the problems and pain points. The advantage: This gentle approach has often a higher acceptance rate with employees, because it preserves a lot of the familiar ground. It maintains employee performance during process optimisation.