Often change projects require more management effort than conventional projects. This is because change projects do not unfold in a straightforward way. They usually trigger strong feelings and resistance in employees. In this training you will learn how to identify resistance early on, and how to deal with it. You will learn how to work with insecurities and defensiveness in others, how to imbue your change initiative with positive energy and how to build trust.
What you will learn
- Implementing and managing change processes
- Anchoring the results of the change process in the organisation
- Reflecting on own defensive behaviours and modes of resistance
- Adding new options for behavioural responses
- Dealing with insecurities and resistance in others
- Practicing different interventions, step-by-step
- Building positive energy and trust
- Establishing a continuous improvement process